Service Coordinator

Square Network Solutions Pvt Ltd - Chennai, Tamil Nadu
  • Full Time
  • Anywhere

Job Summary

Dear Candidate,

We Have opening for Service Co-Ordinator Posting in Square Network Solutions Pvt Ltd At Chennai.

If you are interested attend the interview.

Job Description:

*Allocating services calls and coordinate with services operation to ensure that they are properly attended to Organising the engineer until they reach the customer place & getting updated whether the calls are completed or not.

*In case customer calls are not completed there is a need to reallocate the same call.

*Prepare the quotation and sent to customers.

*Create and maintain a database of all customers with continuous updation

*Track prospective customers for AMC /other paid services contracts

* Maintaining master database of services contracts, customer details with feedback.

*Collecting the call report from engineers & update in the CRM on daily basis.

*Organize data entry for reporting and control.

*AMC Follow up.

*Once the customer material is received, immediately release the job card entry .

*On-going upgradation of knowledge and skill sets.




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