We Have opening for Service Co-Ordinator Posting in Square Network Solutions Pvt Ltd At Chennai.
If you are interested attend the interview.
*Allocating services calls and coordinate with services operation to ensure that they are properly attended to Organising the engineer until they reach the customer place & getting updated whether the calls are completed or not.
*In case customer calls are not completed there is a need to reallocate the same call.
*Prepare the quotation and sent to customers.
*Create and maintain a database of all customers with continuous updation
*Track prospective customers for AMC /other paid services contracts
* Maintaining master database of services contracts, customer details with feedback.
*Collecting the call report from engineers & update in the CRM on daily basis.
*Organize data entry for reporting and control.
*AMC Follow up.
*Once the customer material is received, immediately release the job card entry .
*On-going upgradation of knowledge and skill sets.