KAM PSU Bancassurance Partnership

Position Title : Key Account Manager

Department : Central Bank of India

Level/ Band : Executive

Role Summary:

1. Visit partner branches and interact with Bank branch managers
2. Ensure sales targets assigned are met on every parameter
3. Interact with customers to explain the products and solutions
4. Help branches mapped to her/him help achieve insurance sales targets
5. Reports To Area Manager

Job Dimensions

1. Geographic Area Covered : Branches
2. Internal Stakeholders : Supervisors,Ops, Underwriting, Legal
3. External Stakeholders : Central Bank – Channel Partner

Qualification : Graduate/PostGraduate/Insurance specific training

Experience : 2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable

CTC 3 Lacs

Key Result Areas

Partner and Client Management

1. Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc)
2. Interact with the Bank branch teams and customers to explain the products and promote the brand
3. Sales and support to all branches assigned – complete documentation, medicals, close pending documentation.
4. Drive local contests and engagements to engage teams
5. Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life
6. Maintain good relationship with Bank Branch manager – interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
7. Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
8. Aid the bank branches to adopt new processes and technology

Ensure sales targets assigned are met on every parameter

1. Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
2. Allign partner to ensure both teams are working towards the same goal

Customer Service

Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.

Technical Skills Required

1. Good product knowledge
2. Good knowledge of MS Office