Front Office Executive

FIRST DENTAL TRAINING INSTITUTE AND CLINIC - Coimbatore, Tamil Nadu

FIRST DENTAL TRAINING INSTITUTE AND CLINIC

Job Summary

We are looking for a Front Office Executive/ Receptionist(Female) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities and Duties
  1. Welcomes and greets all patients and visitors, in person or over the phone
  2. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  3. Responsible for keeping the reception area clean and organized
  4. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  5. Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
  6. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  7. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
Required Experience, Skills and Qualifications
  1. Highly skilled in maintaining front desk tasks, answering phones, booking appointments and handling cash drawer
  2. Comprehensive knowledge of maintaining client records and computerized data
  3. Well versed in greeting customers in a friendly and welcoming manner
  4. Able to maintain a clean and organized salon environment
  5. Excellent verbal and written communication skills
  6. Demonstrated ability to replenish retail products and assist in inventory processes
  7. Ability to listen actively and speak effectively
  8. Profound social perceptiveness
  9. Proven ability to resolve problems and handle very angry customers
  10. Able to up-sell and stay on feet throughout the day
  11. Knowledge of computer MS Office Applications will be an added advantage
  12. Any Graduate in Any Specialization
  13. Location : Kanuvai, Coimbatore
  14. English speaking Mandatory
Job Types: Full-time, Walk-In
Salary: ₹10,000.00 per month

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