Front Office Executive

FIRST DENTAL CLINIC - Coimbatore, Tamil Nadu
  • 10,000 - ₹12,000 per month
  • November 6, 2020


Job Summary

We are looking for a Front Office Executive/ Receptionist(Female) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities and Duties

  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment

Required Experience, Skills and Qualifications

  • Highly skilled in maintaining front desk tasks, answering phones, booking appointments and handling cash drawer
  • Comprehensive knowledge of maintaining client records and computerized data
  • Well versed in greeting customers in a friendly and welcoming manner
  • Able to maintain a clean and organized salon environment
  • Excellent verbal and written communication skills
  • Demonstrated ability to replenish retail products and assist in inventory processes
  • Ability to listen actively and speak effectively
  • Profound social perceptiveness
  • Proven ability to resolve problems and handle very angry customers
  • Able to up-sell and stay on feet throughout the day
  • Knowledge of computer MS Office Applications will be an added advantage
  • Any Graduate in Any Specialization, B.Sc in Any Specialization

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