Front Office Executive
FIRST DENTAL CLINIC
Job Summary
We are looking for a Front Office Executive/ Receptionist(Female) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Responsibilities and Duties
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
Required Experience, Skills and Qualifications
- Highly skilled in maintaining front desk tasks, answering phones, booking appointments and handling cash drawer
- Comprehensive knowledge of maintaining client records and computerized data
- Well versed in greeting customers in a friendly and welcoming manner
- Able to maintain a clean and organized salon environment
- Excellent verbal and written communication skills
- Demonstrated ability to replenish retail products and assist in inventory processes
- Ability to listen actively and speak effectively
- Profound social perceptiveness
- Proven ability to resolve problems and handle very angry customers
- Able to up-sell and stay on feet throughout the day
- Knowledge of computer MS Office Applications will be an added advantage
- Any Graduate in Any Specialization, B.Sc in Any Specialization
