Front Desk Receptionist
We are looking to hire a Medical Receptionist with excellent organizational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.
Medical Receptionist Responsibilities:
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors and patients.
- Scheduling new appointments, reviews, as well as handling Walk-ins.
- Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties promptly, effectively.
- Maintain confidentiality of all doctor, staff and patient information.
- Schedule appointments with maintenance, staff, and technicians
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate and orders are made timely.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
- Handle patient, efficiency database.
- Generate Monthly reports.
- Address Patient grievances and escalate it for swift resolution.
Medical Receptionist Requirements:
- 1 years of experience at a healthcare facility in a Medical Receptionist role (essential).
- Working knowledge of medical terminology, ICD and CPT coding (optional/highly advantageous).
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication and IT skills(Practo, Word, Excel, Emailing, Whatsapp).
- Passionate about healthcare excellence.
Job Types: Full-time, Part-time
Salary: ₹12,000.00 – ₹20,000.00 per month
Experience:
- work: 1 year (Preferred)
- total work: 1 year (Preferred)
Education:
- Secondary(10th Pass) (Preferred)
Duties:
- Taking notes/dictation
- Handle billing / accounts/Inventory
- Maintain files and records
- Scheduling appointments
- Vendor Management
Selection rounds:
- HR Interview
Industry:
- Physicians & Surgeons
Administrative Duties:
- Scheduling
- Running errands
- Stocking supplies
- Sorting and sending mail
- Answering and routing phone calls
- Managing social media
- Greeting visitors
Financial Duties:
- Expense reports
- Processing payments
- Billing
- Payroll
Work Remotely:
- No