Front Desk Receptionist

We are looking to hire a Medical Receptionist with excellent organizational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.

Medical Receptionist Responsibilities:

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors and patients.
• Scheduling new appointments, reviews, as well as handling Walk-ins.
• Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties promptly, effectively.
• Maintain confidentiality of all doctor, staff and patient information.
• Schedule appointments with maintenance, staff, and technicians
• Liaise between medical departments with discretion and professionalism
• Adhere to policy and procedures during all activates.
• Assist with admissions/treatment as per agreed protocols.
• Ensure that stock levels are adequate and orders are made timely.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits.
• Handle patient, efficiency database.
• Generate Monthly reports.
• Address Patient grievances and escalate it for swift resolution.

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Medical Receptionist Requirements:

• 1 years of experience at a healthcare facility in a Medical Receptionist role (essential).
• Working knowledge of medical terminology, ICD and CPT coding (optional/highly advantageous).
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication and IT skills(Practo, Word, Excel, Emailing, Whatsapp).
• Passionate about healthcare excellence.

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Job Types: Full-time, Part-time

Salary: ₹12,000.00 – ₹20,000.00 per month

Experience:

• work: 1 year (Preferred)
• total work: 1 year (Preferred)

Education:

• Secondary(10th Pass) (Preferred)

Duties:

• Taking notes/dictation
• Handle billing / accounts/Inventory
• Maintain files and records
• Scheduling appointments
• Vendor Management

Selection rounds:

• HR Interview

Industry:

• Physicians & Surgeons

Administrative Duties:

• Scheduling
• Running errands
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Managing social media
• Greeting visitors

Financial Duties:

• Expense reports
• Processing payments
• Billing
• Payroll

Work Remotely:

• No

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