Front Desk Receptionist

Orient Clinic, Chennai, Tamil Nadu.
  • 12,000 - ₹20,000 per month
  • August 20, 2020
  • Anywhere

We are looking to hire a Medical Receptionist with excellent organizational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.

Medical Receptionist Responsibilities:

  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors and patients.
  • Scheduling new appointments, reviews, as well as handling Walk-ins.
  • Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
  • Answer all phone calls in a professional and courteous manner.
  • Perform all duties promptly, effectively.
  • Maintain confidentiality of all doctor, staff and patient information.
  • Schedule appointments with maintenance, staff, and technicians
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activates.
  • Assist with admissions/treatment as per agreed protocols.
  • Ensure that stock levels are adequate and orders are made timely.
  • Communicate medical results to patients under clinical supervision.
  • Complete accurate documentation of patient visits.
  • Handle patient, efficiency database.
  • Generate Monthly reports.
  • Address Patient grievances and escalate it for swift resolution.


Medical Receptionist Requirements:

  • 1 years of experience at a healthcare facility in a Medical Receptionist role (essential).
  • Working knowledge of medical terminology, ICD and CPT coding (optional/highly advantageous).
  • Innovative thinker with strong conceptual and problem-solving skills.
  • Meticulous attention to detail with the ability to multi-task.
  • Strong organizational, administrative and planning skills.
  • Ability to work under pressure and react effectively to emergency situations.
  • Ability to use discretion while working with sensitive information.
  • Excellent documentation, communication and IT skills(Practo, Word, Excel, Emailing, Whatsapp).
  • Passionate about healthcare excellence.


Job Types: Full-time, Part-time

Salary: ₹12,000.00 – ₹20,000.00 per month

Experience:

  • work: 1 year (Preferred)
  • total work: 1 year (Preferred)

Education:

  • Secondary(10th Pass) (Preferred)

Duties:

  • Taking notes/dictation
  • Handle billing / accounts/Inventory
  • Maintain files and records
  • Scheduling appointments
  • Vendor Management

Selection rounds:

  • HR Interview

Industry:

  • Physicians & Surgeons

Administrative Duties:

  • Scheduling
  • Running errands
  • Stocking supplies
  • Sorting and sending mail
  • Answering and routing phone calls
  • Managing social media
  • Greeting visitors

Financial Duties:

  • Expense reports
  • Processing payments
  • Billing
  • Payroll

Work Remotely:

  • No


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