Customer Support Executive

Brokerage Free - Coimbatore, Tamil Nadu
  • 10,000 - ₹20,000 per month
  • November 3, 2020

Brokerage Free

Job Summary

As a Customer Support Executive, need to understand the products and services offered by Zerodha. Improve efficiency in the operations process by better tracking of leads and conversion of customers. Lead generation and conversion of potential clients.

Preferring: Hindi and English Speaking Candidates

Responsibilities and Duties

  • Help customers understand the products/services.
  • Onboarding assistance to customers.
  • After-sales support.

Key Skills

Share market, Effective Customer Support Handling, Zerodha, trading, investing, stock market, financial services

Required Experience and Qualifications

  • Experience in trading / investing
  • Knowledge of stock markets
  • Familiarity with the Zerodha products and services
  • Any certification in the stock market would be an added advantage

Benefits:

Besides salary, we provide incentives based on performance.

Hiring Process:

  • Initial Screening on the phone
  • HR Interview
  • Aptitude Test
  • Group Discussion
  • Three rounds of interview
  • 3 weeks of Online training with tests every week. Should score 70% in the tests
  • 1 week On the Job Training (OJT)

Successful completion of all the above-mentioned steps is required to start on the job to take live customer support calls.

Job Types: Full-time, Commission

Before applying for this position you need to submit your online resume. Click the button below to continue.