Customer Service Representative

Delight Investment Group - Coimbatore, Tamil Nadu
  • Full Time
  • Anywhere

Looking for a Customer Support Executive for a leading Engineering & oil field Resources supplier company

Location: Coimbatore

Timing: 9.30 AM to 7.30 PM

Weekly 6 days (week off- Friday)

Responsibilities

· Manage incoming calls.

· Identify and assess customers’ needs to achieve satisfaction.

· Following up on tenders related matters.

· Supporting tendering activities.

· Build sustainable relationships with customer accounts through open and interactive communication.

· Provide accurate, valid and complete information by using the right methods/tools

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

Requirements

  • Proven experience in similar role.
  • Proficiency in English, Malayalam, Hindi & Tamil is a must.

Job Type: Full-time


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