Customer Service Associate

B.S.Anangpuria Educational Institutes Village Alampur, Ballabgarh Sohna Road, Faridabad.
  • 12,000 - ₹20,000 per month
  • August 15, 2020
  • Full Time
  • Anywhere

Dear All,
B.S.Anangpuria Educational Institutes, Faridabad takes this opportunity to invite students to participate in the joint campus placement drive by Amazon for B.Tech(Any Stream) B.Com, BBA, BA, BCA, B.SC 2018 batch. Venue and other details are mentioned below: strives to be the Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively

A “Customer Service Representative” must have
• Excellent verbal, written and listening skills
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Good knowledge of computers
• Ability to Write/type messages to ensure professional tone

• Handle queries and complaints of the Amazon related to products
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers

• Education qualifications – HSC/Any Graduate
• Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
• Excellent interpersonal skills
• Should not be below 18 years of age
• Flexible to work in rotational shifts as per US Hours, according to business needs

Job Location : Noida
Compensation Details – (Variable CTC)
Email: INR 197,000
Chat : INR 206,000
Voice: INR 2,28,000

Transport Facility
Night Shift Allowance
Sodexo Meal Coupons
Over Time benefits
Performance Incentives

Interview Process:
Ø Personal Introduction Round
Ø Versant Test – Written & Spoken
Ø Operations Manager Round

Note: All rounds are elimination rounds

Walk-In & Venue Details :

·Date of drive: 9th October 2020

.Reporting Time:-8:30 A.M at TPO

·Pre-Placement Talk : 9.00 AM

·Interview Start Time: 9.45 AM

B.S.Anangpuria Educational Institutes
Village Alampur, Ballabgarh Sohna Road,

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