Advisor Outbound Sales

Reliance Jio Info comm Limited - Coimbatore, Tamil Nadu
  • Full Time
  • Anywhere

Job Description

  • Job Responsibilities :
    1. Migration of free trial customers to paid customers through outbound
    2. Liaison with customer for Upselling and cross selling
    3. Handle inbound customer queries and explain about the product and
    offer information
    4. Manage and resolve customer complaints
    5. Enter new customer information into the system and update existing
    customer information
    6. Identify and escalate priority issues
    7.Follow communication procedures, guidelines and document all call
    information according to standard operating procedures

  • Education Requirement :
    10+2/Non technical Graduate

  • Experience Requirement :
    6 – 12 Months

  • Skills & Competencies :
    1. Knowledge in telesales
    2. Speak and write local language
    3. Verbal and listening skills
    4. Interpersonal Skills
    5. Attention to detail
    6. Result oriented
    7. Customer centricity

Location Map : Jio Center Coimbatore 3,Coimbatore 3 – RS Puram,Tamil Nadu

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